Product Manager Advertising
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Emplacement
Belgium
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spécialité:
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Type d'emploi:
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Un salaire:
Negotiable
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Contact:
Astrid Destexhe
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Email du contact:
Astrid.Destexhe@volt.eu.com
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Référence du poste:
77165-ITBEL-ASD_1601472661
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Publié:
Il y a sur 3 ans
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Durée:
3 months
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Date d'expiration:
2020-11-29
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Date de début:
01/10/20
With experience in the Telecommunications sector.
Duties and responsibilities:
1. Responsible for #interact (a messaging-centric platform for customer care) product evolution (writing requirements in line with customer needs, negotiations with 3rd party developers to get quality delivery within budget constraints, testing & validating delivered requirements, keeping internal & external documentation up to date,...)
2. Undertake actions to reach P&L ambitions for #interact (support sales & marketing actions, internal evangelization/trainings,…)
3. Strategic evolution of #interact within the broader Next Generation Communication portfolio (link with chatbot, voice integration, RCS,…)
4. Responsible for financial KPIs (revenue & direct margin budget/forecasts, capex spendings)
5. Improve current support model with Customer Operations department
Personality and Values:
Excellent team worker
Communicative and assertive
Committed to quality
Customer minded
Sense of responsibility and self-initiative
Result oriented
Skills and Experience:
Experience in product management, preferably in a telco environment (voice, A2P SMS)
Good knowledge about customer engagement solutions
Understanding customer needs in terms of functionalities & user experience
Basic financial understanding (revenue/volume drivers, ARPU, one-shot vs. recurrent,…)
Combination of conceptual thinking & execution capabilities
Languages:
FR or NL fluent + good knowledge of English (written and oral)