Location: Brussels Region
Sector: Telecommunications
Department: Network Engineering & Operations - Fiber Network Program (Area 3)
About the Role
Our client, a leading company in the telecommunications sector, is looking for a motivated and organized Technical Administrative Support professional to join its Fiber Network Program team in Brussels. This position offers an excellent opportunity for candidates with a technical background who are interested in growing into coordination or project leadership roles.
Key Responsibilities
Provide administrative and operational support to the local fiber deployment team, including Project Leaders, Designers, Optical Experts, and Site Supervisors.
Coordinate and follow up on "T90" (repair-on-provisioning) activities:
Analyze incoming requests related to unsuccessful customer fiber connections.
Communicate with external deployment partners and ensure corrective actions are taken within agreed timelines.
Update internal tracking systems and databases with the latest status and follow-up actions.
Handle and follow up on complaints from building owners and public authorities concerning fiber deployment activities.
Required Skills & Profile
Interest in Technology: Comfortable working in a technical environment with various technical profiles.
IT Proficiency: Skilled in MS Office applications (Word, Excel, PowerPoint, SharePoint). Quick to learn internal tools and platforms.
Communication Skills: Clear and effective communicator across diverse stakeholders. Customer-oriented approach.
Language Skills: Native proficiency in French or Dutch, with a good command of the other language.
Organizational Abilities: Able to manage tasks independently, meet deadlines, and maintain structure in a dynamic environment.
Team Spirit: Collaborative, proactive, and results-oriented with strong interpersonal skills.
Technical Acumen (a plus): Ability to read technical plans and schedules is a strong asset.
Ideal Candidate
This role is particularly well-suited for a technician who is looking to transition into a non-technical role with growth potential towards coordination or project leadership. If you enjoy structure, communication, and working in a fast-paced technical environment, this could be your next step.
