Department: Technology
Reports To: District Manager Build
Location: Belgium
Contract Duration: Minimum 1 year (renewable)
Application Deadline: Monday, 2 June - End of Business Day
1. Mission / Purpose
As the right hand of the District Manager Build, the Team Leader Build plays a critical role in supporting daily operations and driving performance across the district. This position combines leadership, coordination, and administrative oversight to ensure the smooth execution of telecom network construction projects (coaxial and fiber optic).
Key responsibilities include:
Preparing relevant documentation and operational analysis
Coordinating internal teams and external contractors
Ensuring compliance with internal administrative and technical processes
2. Key Responsibilities
Team Management
Lead and coach a team of 5 to 15 members (Technico-Administrators and Supervisors)
Conduct performance evaluations and support professional development
Administrative Oversight
Ensure contractor compliance with specifications and internal procedures
Monitor KPIs and approve contractor service statements
Material & Resource Coordination
Manage and validate material orders placed by framework partners
Issue Resolution
Serve as a point of escalation for complex administrative challenges (e.g., POWALCO, Qualiroute, OSIRIS)
Contractor Relations
Oversee external contractor activities, ensuring quality delivery and compliance with standards
Follow up on performance metrics and improvement plans
Process Optimization
Document and maintain procedures
Propose and co-develop process improvements with stakeholders
Forecasting & Planning
Support the District Manager in forecasting execution capacity and material needs
Collaborate with Purchasing and Logistics to align planning with operational targets
3. Key Interactions
Internal Stakeholders
Operational teams
Technical experts
Supervisors and middle management
Senior and executive leadership
Group-level stakeholders
External Stakeholders
Contractors and service providers
B2C and B2B clients (VOO)
Utility companies (e.g., GCC, GDV, GRD - ORES, RESA, etc.)
Health & safety advisors and coordinators
4. People Management
Direct reports: 5-15
Indirect reports: Variable
Managed profiles: Technico-Administrators, Supervisors
5. Financial Responsibility
Capital Expenditure (CapEx):
Review and approve contractor service statements ranging from €2,000 to €10,000; prepare documentation for amounts exceeding €10,000.
Operational Expenditure (OpEx):
Not specifically defined
6. Required Expertise
In-depth understanding of administrative processes and internal specifications related to telecom network construction (BUILD and/or FTTP)
Familiarity with technical documentation and method notes for both aerial and underground networks
Key Tools & Applications:
MyBUILD "DBC", SAP, WFM, VOOStock, GeoVOOwer, Acbis, Amazing
Tableau, Memento, JIRA, eHR, eLearning tools
7. Education & Experience
Educational Background:
Secondary school diploma, short-cycle or long-cycle university degree
Professional Experience:
3 to 4 years in a similar function, including team leadership
Experience in telecom network construction project administration
Competence in adapting and developing reporting tools
8. Interpersonal Skills
Strong verbal and written communication
Resilience under pressure and solution-oriented mindset
Effective organizational and negotiation skills
Ability to provide assertive and constructive feedback
Empathy and capacity to motivate teams
Financial literacy (e.g., budgets, KPIs)
Languages:
French: fluent (oral & written)
Dutch & English: considered an asset
