IT Service Integration Manager

  • plaats

    Derby

  • Sectoren:

    Information Technology

  • soort baan:

    Blijvend

  • salaris:

    £60000 - £70000 per annum

  • Contact:

    Geoff King

  • Contact email:

    geoff.king@voltinternational.co.uk

  • functie ref:

    BBBH11367_1667571382

  • gepubliceerd:

    ongeveer een maand geleden

  • Vervaldatum:

    2022-12-04

  • Consultant:

    ConsultantDrop

IT Service Integration Manager - £60000-£70000 - Derby (Hybrid working)

I am currently partnering with a Global manufacturing client who are recruiting of an IT Service Integration Manager on a permanent basis.

Duties will include:

Working with the Head of IT Service Management to agree and deliver strategies for IT service delivery

Develops relationships with customers at senior levels

Contributes to strategies for managing supplier relationships.

Supports the strategic direction and takes responsibility for the full range of customer service functions

Defines service channels, service levels, standards and the monitoring process for customer service/service desk staff

Leads & develops a high performing service delivery team in accordance with the ITIL and SFIA frameworks.

Determines and maintains organisational development needs in line with business needs and strategic direction

If you have a proven track record working in similar positions, apply now for more information.