Senior IT Support Specialist

  • plaats


  • Sectoren:

    Information Technology

  • salaris:

    pension, holiday allowance etc

  • Contact:

    Connor Flannigan

  • Contact email:

  • functie ref:


  • gepubliceerd:

    9 maanden geleden

  • Vervaldatum:


  • Begin datum:


  • Consultant:


Company Description

This company is a global geoscience technology leader. Employing around 3,700 people worldwide, and it also provides a comprehensive range of data, products, services and solutions that support our clients to more efficiently and responsibly solve complex natural resource, environmental and infrastructure challenges. This company is listed on the Euronext Paris

Job Description

Reporting to the UKCC IT Team Leader, the Senior IT Support Specialist position will play a vital role in contributing to the global HPC and Digital Platform team. The position is based in the EAME data centre located in the south east of England.

This role requires a proven track record across a wide range of activities connected to an HPC and Cloud environment. Your primary responsibilities will be to improve and develop our systems, technology and infrastructure, alongside providing third line technical support. Additionally, you will be expected to mentor and coach junior members of the team.

We highly encourage the contribution of ideas and drive in the generations of new concepts and solutions to maintain our outstanding leadership position for technology and service delivery in the marketplace.

Job Responsibilities

Incident management
Problem management
Change management
Documentation management
Project management
Continual service improvement
Service monitoring
Technical innovation

You must have a minimum of five years' experience in relevant fields.

You must be educated to a Bachelor's, Master's or PhD degree level in any of the following disciplines:

Computer Science, Computer Engineering, Computer Information Systems or related computing subjects
ITIL Foundation level certification

Key Skills

A strong understanding of Linux administration in an HPC environment
A good knowledge of ITOps disciplines and practices, including scripting
Virtualization knowledge and experience
OpenStack experience
Cloud administration experience
A passion for technology and enthusiasm for analytical and problem-solving challenges
An enthusiastic attitude towards learning and flexibility to adapt to new challenges or changes in direction
The ability to define and manage project deadlines
The ability to balance workloads across a wide variety of projects
Additional Information

Learning and Development

Our culture of learning and complementary approach to supported or self-guided career development, enables the design of tailored courses to suit specific needs of each individual to aid personal growth in areas related to technical, commercial and personal skills, via an extensive suite of the companies developed courses, managed through our own companies Learning hub.

We have great Benefits

As well as a competitive salary and bonus scheme, this company has flexible holiday allowance, pension scheme, private healthcare & dental and financial wellbeing assistance, among many other local discounts and incentives.