£14.45 - £17.85 per hour
over 1 year ago
Responsible for the receipt of customer orders and entry into the IPSD orders management system and subsequent ownership through to execution of delivery/collection.
Some key responsibilities include
·Receive and process customer orders on multiple systems, liaising with multiple global facilities
·Support customer logistics solutions to support leadtime reductions and inventory management.
·Develop and manage Common Goal with customers
·Participate in customer visits both on site and off site as required (can be up to 10% travel)
·Drive schedule accuracy improvements.
·Identify monthly customer frustrations that may impact the business
·Participate in process improvement activities and projects
·Ensure effective communication of all order to delivery issues both internally and externally.
·Ensure adherence to meet compliance criteria for order entry processes.
·Adhere to all documented orders management processes
·Maintain customer profile information
·Interpret complex customer scheduling data to enable accurate planning into our MRP systems