Admin/Delivery Specialist
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Location
Reading
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Sector:
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Job type:
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Salary:
Up to £24000.00 per annum
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Contact:
Rebecca Dalton
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Contact email:
Rebecca.Dalton@volt.eu.com
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Job ref:
73381-ADMIN-CDA_1549010665
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Published:
about 5 years ago
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Duration:
78 weeks
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Expiry date:
2019-02-03
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Start date:
asap
You will be responsible for delivering high quality services, assist with defining as well as identifying continuous improvements of service definitions, workflow processes and appropriate on-boarding and support of delivery specialists.
You will also be responsible for:
- Managing contract decrement requests through premier billing tools.
- Closing requests and sending completion emails.
- Managing SKU swaps
- Carrying out regular reviews to ensure the processes are being followed and verify the
quality of deliverables.
- Ensuring services are delivered to agreed SLAs.
Skills required:
- Previous experience with workflows
- Admin experience
- Strong understanding of support and customer service delivery
If the above sounds like you please apply for my immediate attention!