Dublin, Republic of Ireland
€450.00 - €500.00 per day
over 1 year ago
Negotiate and agree scope and time scales with the business users and IT to achieve best possible match between operational needs and IT capability and take end to end ownership of this delivery.
Translates high-level business requirements into detailed requirements and detailed functional specifications and specify components of solutions to support the delivery of user requirements right first time.
Complete required documentation to highest standard and in line with complete Change/Project process. Responsible for maintaining documentation current and up to date. Document changes to systems and produce documentation for new solutions.
Assist the business in determining which business requirements can and should be automated and how they are then integrated with other business and technical processes
Provide support for the implementation of new/changed systems to ensure outputs are delivered to time and quality
Investigate and resolve user problems channelled via Helpdesk or equivalent in order to minimise disruption to Business activity.
Facilitates the Application Change Planning & Service Planning Process
Complete required documentation to highest standard and in line with complete Change/Project process.
Ensure that personal and team targets are delivered in order to meet the business requirements.
Facilitate review meetings and ensure best practice is applied
Drive continued process enhancements and efficiencies to help meet productivity targets
Coach and mentor other members of the team
Demonstrate leadership by bringing in or implementing new / creative ideas on requirements gathering and solution design processes
Where required, take on stretch responsibility by stepping up and acting as a project manager
Maintain peer relationships across IT areas to support effective implementations, focussing on the functional area assigned
Maintain functional peer relationships and detailed working knowledge of the assigned area's systems, organisation and business processes
Pro-actively share technical knowledge, expertise and advice with colleagues, providing knowledge transfer to IT groups