Business Analyst - Risk & Compliance domain

  • Location

    Brussels, Belgium

  • Sector:

    Information Technology

  • Job type:


  • Salary:


  • Contact:

    Astrid Destexhe

  • Contact email:

  • Job ref:


  • Published:

    about 1 year ago

  • Duration:

    52 weeks

  • Expiry date:


  • Start date:


For our customer based in Brussels, we are looking for a Business Analyst
to cover the Risk & Compliance domains, specifically to participate in the IRM (Integrated Risk management) project.

The IRM project aims at offering a single platform at Group level to manage risks by all three level of defense. The first element of the platform (Risk Event) has been delivered, as part of the features of ServiceNow.
The next phases of the project for 2020 are aimed at onboarding all Group's entities as well as offering a solution for the remaining elements of the Risk & Compliance Framework.

The function has several aspects, but we are looking for someone who is willing to invest themselves in the end-to-end in the delivery of the changes from requirements gathering to production implementation:

* You'll be acting as Business Analyst:
* You understand the needs of our group Risk &/or Compliance teams
* You produce detailed user stories in line with agile methodologies, thus experienced in
an agile way of working
* You identify, describe and validate business solutions to meet Risk &/or Compliance
* You facilitate communication between the Business and the IT teams during the project
delivery phase, with experience in PROSCI methodology
* You are able to make the business aware of their own interests and the implications of
their decision or request
* You pay attention to having the right trade-off between quality, cost and timeliness
* You are involved on a daily basis directly with the Risk/Compliance teams to help
translate their needs and prepare for migration into the new IRM platform
* Knowledge/expertise of the life cycle/flow of a regulatory change & BAU Risk/Compliance
processes from capturing a regulatory/business change, analyising its impact,
performing a risk assessment, defining controls, assessing/testing controls,
identifying & assessing control gaps, defining and following up on corrective action

* You'll be involved in the testing of the ServiceNow Risk &/or Compliance modules:
* You develop business test scenarios
* You review the testing done by the technical team and package provider to ensure that
requirements have been correctly implemented.
* You validate the quality of the changes end-to-end before passing to the Business for
detailed validation
* You participate and support the test execution handled by the Business end-users during
the User Acceptance Test (UAT)

You are involved in the operational readiness part of the project:
* You deliver or participate in the delivery of documentation to ensure a smooth
migration of users such as user guides, quickcards
* You deliver trainings to users along with Tool experts and the Risk management key
participants on the project

You'll be involved in support and maintenance of the Risk module in ServiceNow together with Center of Excellence of ServiceNow :
* You are responsible for the delivery and follow up of maintenance requests.
* You support the requirements determination, the design, the build, the testing and
deployment to keep and enhancing the business system.


We are looking for Business Analyst with over 5 years experience in Risk &/or Compliance business domains.

For the more Business side of the job, the following skills are key:
* Knowledge/expertise of the life cycle/flow of a regulatory change & BAU Risk/Compliance
processes from capturing a regulatory/business change, analyzing its impact, performing
of risk assessments, defining risks &/or controls, assessing/testing controls,
identifying & assessing control gaps, defining and following up on corrective action
* Excellent analytical and problem solving skills. You know how to break down complex
problems that stretch out over several domains into smaller pieces to understand
logical links and dependencies. You can distinguish essential information and summarize
it accordingly. You see how information is linked and you recognize common patterns in
elements that seem unrelated at first
* You have in-depth knowledge of risk and/or compliance domains, as well as their
reporting needs
* You have experienced transformational/harmonizing framework & process initiatives
* You don't hesitate to dig in the details when required
* Strong willingness to learn how our ServiceNow application can be leveraged to its
maximum potential, including roadmapped features for the future

For the more technical parts of the job:
* You have experience in several GRC/IRM solutions, understanding their
strengths/weaknesses/opportunities, specifically ServiceNow
* You are willing to understand the technical infrastructure of the Group, in order to
better communicate with the technical team and understand the constraints of the
* You are willing to learn how the application is working, in order to be able to make
some changes by yourself in the package
* Technical skills are required (development, SQL, …)

The coordination part of the mission requires the following:
* Positive attitude and willingness to learn
* Customer-focused, service-oriented and business-minded
* Solution oriented, Ready to step in to move the project forward
* Aware of security and data privacy policies
* Flexibility to quickly adapt in case of unexpected change of priority
* Excellent communication skills
* Good negotiation and conflict management skills
* Organisational skills and capacity to work autonomously
* Very good knowledge of English language