Customer Issue Resolution
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Location
Bracknell
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Sector:
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Job type:
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Salary:
£11.00 - £13.20 per hour
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Contact:
Charlotte Worcester
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Contact email:
Charlotte.Worcester@volt.eu.com
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Job ref:
76995-ENGIN-CLW_1597936061
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Published:
about 4 years ago
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Duration:
52 weeks
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Expiry date:
2020-08-26
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Start date:
ASAP
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Consultant:
ConsultantDrop
You will need previous experience with using SAP and Salesforce and the ability to pick up new systems and processes with ease.
Your responsibilities will include:
*Manage the Customer Issue Resolution processes
*Resolving disputes and complaints, including credit & collection tasks
*Utilising SAP and Salesforce in investigate disputes and resolve
*Creating strong partnerships with all stakeholders
*Ensure all transactions meet the required compliance standards
Must Have:
*Must have previous experience using SAP, and SalesForce
*Proven track record working in accounts receivable and customer service experience.
*Ability to multitask
If you are interested, please do not hesitate to contact me