Customer Issue Resolution

  • Location

    Bracknell, Berkshire

  • Sector:

    Human Resources & Business Support

  • Job type:

    Contract

  • Salary:

    £11.00 - £13.20 per hour

  • Contact:

    Charlotte Worcester

  • Contact email:

    Charlotte.Worcester@volt.eu.com

  • Job ref:

    76995-ENGIN-CLW_1597936061

  • Published:

    3 months ago

  • Duration:

    52 weeks

  • Expiry date:

    2020-08-26

  • Start date:

    ASAP

  • Consultant:

    #

We are currently recruiting for a Customer Service Representation to join their Customer Service Team on a an initial 12 month contract, based in Bracknell.

You will need previous experience with using SAP and Salesforce and the ability to pick up new systems and processes with ease.

Your responsibilities will include:
*Manage the Customer Issue Resolution processes
*Resolving disputes and complaints, including credit & collection tasks
*Utilising SAP and Salesforce in investigate disputes and resolve
*Creating strong partnerships with all stakeholders
*Ensure all transactions meet the required compliance standards

Must Have:
*Must have previous experience using SAP, and SalesForce
*Proven track record working in accounts receivable and customer service experience.
*Ability to multitask

If you are interested, please do not hesitate to contact me