Dublin, Republic of Ireland
€150.00 - €200.00 per day
over 1 year ago
Key requirements for a Data Centre Operations Engineer are provided below.
·Has experience of working for a colocation data centre or managed services provider
·Able to rack, stack and cable IT equipment to a high standard considering best practices.
·Able to lift 50lbs and is aware of manual handling guidelines.
·A keen problem solver who can use their experience and analytical skills to troubleshoot common customer intelligent hands (aka remote hands & eyes) requests (hardware faults, connectivity loss in copper and fibre cabling, power issues).
·Experience of using ITSM tools such as ServiceNow or Remedy.
·Able to work shifts and be on call if required (nights and weekends)
·Strong communication skills and customer facing presence.
·Able to work in a focused manner and under pressure.
Good customer service skills
Able to follow instructions from a technical direction
PC - Word - Excel
Basic PC skills
Infrastructure knowledge e.g. cabling patch panels etc - (Nice to have, not essential)
If you have experience working in similar roles, please apply now for my immediate attention