Desktop Support Engineer

  • Location

    London, England

  • Sector:

    Information Technology

  • Job type:

    Contract

  • Salary:

    £18 - £20 per hour

  • Contact:

    Charlotte Worcester

  • Contact email:

    Charlotte.Worcester@volt.eu.com

  • Job ref:

    76616-ITENG-CLW_1589183677

  • Published:

    6 months ago

  • Duration:

    52 weeks

  • Expiry date:

    2020-05-10

  • Start date:

    ASAP

  • Consultant:

    #

Desktop Support Engineer - 12-month initial contract - London - £18-£20 Per Hour (PAYE/UMBRELLA)

You will be responsible for providing 1st and some 2nd line levels of support including all areas of IT.

Responsibilities:
*Installation and configuration of IT Equipment
*Supporting users on technical issues,
*Providing the highest level of customer service
*problem analysis

You will need:
*Strong knowledge of IT service management (ITSM)
*Proven track record working in the 1st/2nd line technical helpdesk environment.
* Proficient with IMAC (Incident and Request).

If you have previously worked in similar positions, please apply for my immediate attention.