1 day a week in the office in Central London or Reading and 4 days a week with customers as a consultative seller
Accountabilities
·Create value for customers by ensuring they clearly define business outcomes and then build a "success plan" with the appropriately identified objectives, stakeholders, milestones, risks and metrics needed to achieve them.
·Be accountable to drive seamless end-user rollout of devices through the creation and execution of a thorough and action-oriented rollout plan.
·Be a single point of escalation for all large customers in their post purchase experience.
·Leverage deep technical expertise to help the customer apply their existing IT infrastructure to the devices.
·Build, maintain and leverage strong relationships with Business Decision Makers (BDMs) and IT Decision Makers (ITDMs) within each customer to influence adoption, create strong support for portfolio expansion and to secure their willingness to advocate on Companies behalf.
·Build/maintain rapid channel of communication to customer in preparation of urgent escalations.
Experience needed
·Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete
·Experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology and device management
·Technical experience with Enterprise design, configuration and deployment of Product
·Demonstrated knowledge of identity, authentication, security, privacy, and compliance, and how they factor into cloud and hybrid solutions including Intune (or other MDM solutions) experience.
·5+ years of experience in IT consulting, management or support with top consulting firms or business applications vendors. Experience in both consulting and post-sales is ideal.
·Proven ability to map the customer's business process to product capability.
·Experience in one of the following industries highly preferred - Financial Services, Public Sector, Retail, Manufacturing & Distribution.
·Top-notch executive engagement skills with an ability to establish strong relationships with business decision makers.
·Demonstrated sales and partner management experience; strong passion for building and driving a business
·Strong interpersonal skills that establish Trusted Advisor relationships with clients
·Strong organisational/time management skills and the ability to manage multiple projects simultaneously.
·Works cohesively with members of the sales marketing & partner teams to solve customer and partner issues
Cultural awareness and appreciation for diversity
