Server Break Fix Engineer - Heathrow
We are looking for a self-motivated and dedicated break-fix engineer to work in a fast-paced, customer focused environment. You will have the responsibility of responding to customer calls in a timely and efficient manner to troubleshoot, analyse and diagnose HP, Dell, IBM, and Sun/Oracle servers in a critical environment.
Job Description:
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Install, troubleshoot, and maintain client equipment (e.g. Sun/Oracle, HPE, Dell, IBM Servers).
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Identify, analyse, and repair product failures.
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Maintain and order spare parts as needed.
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Determine and recommend which product or services best fit the customers' needs.
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Relies on experience and judgment to plan and accomplish goals.
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Familiar with a variety of the field concepts, practices, and procedures a plus.
Your Experience and Skills:
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Possess a positive attitude and have strong analytical skills
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Must be a self-starter who is able to work independently without supervision and within a team environment.
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Must possess a professional demeanor and the ability to develop effective working relationships with end users and stakeholders.
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Working experience with Hardware RAID (e.g. IBM ServeRAID, HP SmartArray, Dell PERC).
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Working experience with IBM DSA, Dell DSET, HP, and Sun OS updates
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Solaris knowledge
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Working experience with Remote Access Cards (e.g. IBM IMM, HP iLo, Dell iDRAC).
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Working experience with IBM BladeCenter.
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Working experience with HP BL\DL\ML series.
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Working experience with Dell PowerEdge series.
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Should be a good team player.
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CompTia Server+ or OEM certification is required
Shift working 4 days on 4 days off
This role is based at our client's Heathrow Datacentre.
Do call me to discuss - or send me your CV.